Privacy Policy

DODO CLEANING LLC – LEGAL DOCUMENT (ALL-IN-ONE)

Effective Date: April 16, 2026

1. PRIVACY POLICY

1.1 Information We Collect

We collect:

1.2 Use of Information

We use data to:

1.3 Call Recording

Calls may be recorded for quality, training, and dispute resolution.

By continuing the call, you consent to recording.

If you do not agree — discontinue the call.

1.4 SMS Communications

By providing your phone number, you consent to receive calls and SMS related to services.

Consent to receive messages is not a condition of purchase.

We do not sell or share phone numbers.

1.5 Cookies & Tracking

We use cookies and tracking tools including:

Purpose:

1.6 Data Sharing

We do not sell personal data.

We may share only:

1.7 Data Retention

Data is retained only as necessary for:

1.8 Security

We apply reasonable security measures.

No system is completely secure.

1.9 California Rights

California residents may request:

1.10 Children

We do not knowingly collect data from children under 13.

1.11 Third-Party Links

We are not responsible for external websites.

1.12 Updates

Policy may be updated at any time.

1.13 Social Media Communications

We may communicate with you through third-party platforms, including social media and messaging services.

By contacting us through such platforms, you acknowledge that your communications may be processed and stored by those services under their own terms.

We do not control and are not responsible for the privacy practices or security of such platforms.

Any communication through these platforms is at your own risk.

2. TERMS OF SERVICE

2.1 Services

Dodo Cleaning LLC provides cleaning services based on client requests.

2.2 Estimates

All quotes are estimates and may change depending on:

2.3 Scheduling & Fees

2.4 Payments

Payment terms are agreed before service.

2.5 Results Disclaimer

We do not guarantee complete stain removal or restoration.

Results depend on material condition and prior damage.

2.6 Liability Limitation

We are not responsible for:

Total liability is limited to the amount paid for the service.

2.7 Indemnification

You agree to indemnify and hold harmless Dodo Cleaning LLC from any claims, damages, or losses arising from:

2.8 Force Majeure

We are not liable for delays or failure due to events beyond our control, including:

2.9 Access & Conditions

Client must provide:

We may refuse service if conditions are unsafe.

2.10 Satisfaction Policy

Claims must be submitted within 24 hours.

Valid claims may be resolved via re-clean.

2.11 Website Use

You agree not to:

2.12 Governing Law

This agreement is governed by the laws of the State of California.

2.13 Dispute Resolution

Any disputes shall be resolved through binding arbitration in the State of California.

By using our services, you waive the right to participate in class actions or jury trials, to the extent permitted by law.

3. SMS TERMS

By opting in:

Carriers are not liable for delayed or undelivered messages.

4. CONSENT (FORM TEXT)

By submitting a form, you agree that:

5. PHOTO & MEDIA CONSENT

We may take “before” and “after” photos for quality control.

Photos may be used for internal documentation and marketing purposes without identifying personal information.

You waive any claims related to the use of such non-identifiable images unless you explicitly request otherwise in writing prior to service.

6. CONTACT

Phone: 650 770 8778

Email: hello@dodocleaning.com

7. CALL SCRIPT (REQUIRED)

“This call may be recorded for quality assurance and training purposes.”

8. COOKIE NOTICE (SHORT)

“This website uses cookies for analytics and functionality. By using the site, you agree to our Privacy Policy.”